LS Data Software Solutions for Business Automation - Human Factor, Yes or No?

The SOKO system for field sales and merchandising enables the creation of purchase orders for retail establishments, assortment overview, numerical distribution, prices and exposure of own and competitor`s goods. The struggle for higher quality positions and better sales must absolutely be followed in real time inside retail stores, in order to prevent "out of stock" situations, missed sales, and timely react to competitor actions. In the Soko system, users in the field do not need to type weekly or monthly reports, or save and send photos, because the software organizes and presents all data in a more systematic manner. There are also tools for organizing "trade loyalty" and "mystery shopper" actions, surveys, promotions, but also improving the work of field agents and supervisors, while noticing their weaknesses and strengths.

The PELIKAN system for warehouse operations helps in the management of distribution and logistics centers, but also with production, customs warehouses, and return logistics. At PELIKAN, everything comes down to a game of big numbers, because logistics are becoming more and more important and demanding. The number of items is growing, the volumes of deliveries are increasing, along with the demands for faster and more accurate deliveries, and it is increasingly difficult to find adequate labor.

A quality WMS solution (such as Pelikan) enables all logistics operations to be automated to that extent that existing workers can be up to 50% more efficient, with almost complete elimination of mistakes. The mentioned human factor is able to manage large warehouses with an accuracy of about 99% (1 error per 100 operations), which is impressive but not nearly good enough. WMS helps raise accuracy to 99.9% (1 error per 1000 operations).

One special and specific tool is the IBIS the system for recording goods in the customs warehouse. It enables complete traceability of the vehicle itself, but also the necessary flow of documentation that accompanies it from the announcement of import, through transport, storage, customs procedures,

and later, through all necessary steps to re-export or showroom.

Common to all the mentioned solutions is that, with the help of mobile technologies, they enable significant improvements where the human factor (due to the excessive number of repetitions) represents a limitation to the highest efficiency and precision. Another common advantage, especially in this day and age, is the ability for new workers to be productive virtually immediately. The human factor has the characteristic that it takes a lot of time to train to work with thousands of items, or processes in a specific industry - a month, two, six months, even a whole year, if there is no adequate technological support. But, with such support, practically every person can be absolutely efficient and accurate and productive enough, so we don`t have to think about how to "reduce the human factor" any more.